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Contact GLOBE

Need help joining GLOBE or uploading data, or are you experiencing some other technical difficulty? The GLOBE Community Support Team is here to help you with anything related to the GLOBE community and website. The Support Team is available weekdays, Monday through Friday, during regular hours of operation. If you submit a question during the weekend — Saturday and Sunday — we will do our best to resolve your issue as soon as possible on the following Monday.

To submit a question or comment, use the email form below.

Other Ways to Contact GLOBE

If your question cannot be solved by email, call the Support Team at our toll-free number: 800-858-9947.

For more complex issues, you can schedule an online meeting with a member of our Support Team. During the meeting, our staff member can share their screen to directly show you how to use our website.

To schedule an online meeting, indicate your request in the email form below and include the dates/times you are available to meet.

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GLOBE is implemented through bilateral agreements between the U.S. government and governments of partner nations. The list of countries to select from are those that have an active agreement. If your country is not listed then regrettably GLOBE will not be able to grant your request to join. GLOBE encourages you to contact someone in the appropriate Ministry in your country (typically, the Ministry of Education, Environment or Science) regarding your interest in participating in the GLOBE Program.

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