Message Boards

Community Feedback Forum

These message boards are a place for you to let us know about things that you would like to see as the website grows, and a place where you can contact us if you find something on the site that is broken or that does not work as you would expect.

This area of the site is not intended to replace a call to your normal Help Desk representative; it is to give you a place to leave a comment and to see comments from others (to get a sense of what areas of trouble others are having or features that other users are requesting).

Message Boards

Incomplete CSV export - water pH and temperature

thumbnail
Ilona Krpcová, modified 10 Years ago.
Padawan Posts: 15 Join Date: 2/6/12 Recent Posts
Hello,
I tried to download CSV data due "Export CSV" of water pH and water temperature - several times at several schools at different SWS - and it was always incomplete - only date "Measure at" was downloaded - not the pH or temperature - Even on screen "Show data table" was both - date+ pH or date+temperature.
Also data from other measurements on the same sites (turbicidity, alcalinity etc.) was downloaded in CSV complete. I was also able to get all data include pH and temperature due "View plot data", but there is lot of empty lines :-).
Thanks for solving this
Ilona
thumbnail
Jonathan Lang (inactive), modified 10 Years ago.
Jedi Knight Posts: 92 Join Date: 12/5/11 Recent Posts
Can you provide some examples of the schools and Sites you used?
thumbnail
Jonathan Lang (inactive), modified 10 Years ago.
Jedi Knight Posts: 92 Join Date: 12/5/11 Recent Posts
Seems to be working fine here with your account. Can you please submit a ticket a help@globe.gov to setup a Skype session with our tier 2 and 3 folks to walk through this with them and see if we cannot track down the problem.
thumbnail
Ilona Krpcová, modified 10 Years ago.
Padawan Posts: 15 Join Date: 2/6/12 Recent Posts
Hi Jon,
all random tried schools had the same problem.

f.e.
ZS Trebic, Site: Hydrologie - Rybnik Vodovodni:SWS-01
St. Joseph School (USWIPZYD), Site: School Location:SWS-01
IES Picos de Urbion Site: RIAGUELA:SWS-01

I open CSV by Microsoft Office Excel 2007.
Ilona
thumbnail
Jonathan Lang (inactive), modified 10 Years ago.
Jedi Knight Posts: 92 Join Date: 12/5/11 Recent Posts
Thanks for the additional information. We are investigating.

Disclaimer

The information on GLOBE.gov includes postings and content provided by GLOBE members. This website provides and hosts this information solely for our users' information and convenience. With the thousands of documents and postings occurring, the GLOBE Program cannot guarantee there won't be errors or inappropriate comments. The Program makes no claim, promise or guarantee about the accuracy, completeness or adequacy of the content on this website and expressly disclaims liability for errors and omissions in the contents of this website. Refer to the usage Terms and Conditions and remember Your Responsibilities before posting any information to all GLOBE forums. GLOBE encourages users to report inappropriate information or posting.