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Incomplete CSV export - water pH and temperature

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Ilona Krpcová, modified 7 Years ago.

Incomplete CSV export - water pH and temperature

Padawan Posts: 15 Join Date: 2/6/12 Recent Posts
Hello,
I tried to download CSV data due "Export CSV" of water pH and water temperature - several times at several schools at different SWS - and it was always incomplete - only date "Measure at" was downloaded - not the pH or temperature - Even on screen "Show data table" was both - date+ pH or date+temperature.
Also data from other measurements on the same sites (turbicidity, alcalinity etc.) was downloaded in CSV complete. I was also able to get all data include pH and temperature due "View plot data", but there is lot of empty lines :-).
Thanks for solving this
Ilona
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Jonathan Lang (inactive), modified 7 Years ago.

RE: Incomplete CSV export - water pH and temperature

Jedi Knight Posts: 92 Join Date: 12/5/11 Recent Posts
Can you provide some examples of the schools and Sites you used?
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Jonathan Lang (inactive), modified 7 Years ago.

RE: Incomplete CSV export - water pH and temperature

Jedi Knight Posts: 92 Join Date: 12/5/11 Recent Posts
Seems to be working fine here with your account. Can you please submit a ticket a help@globe.gov to setup a Skype session with our tier 2 and 3 folks to walk through this with them and see if we cannot track down the problem.
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Ilona Krpcová, modified 7 Years ago.

RE: Incomplete CSV export - water pH and temperature

Padawan Posts: 15 Join Date: 2/6/12 Recent Posts
Hi Jon,
all random tried schools had the same problem.

f.e.
ZS Trebic, Site: Hydrologie - Rybnik Vodovodni:SWS-01
St. Joseph School (USWIPZYD), Site: School Location:SWS-01
IES Picos de Urbion Site: RIAGUELA:SWS-01

I open CSV by Microsoft Office Excel 2007.
Ilona
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Jonathan Lang (inactive), modified 7 Years ago.

RE: Incomplete CSV export - water pH and temperature

Jedi Knight Posts: 92 Join Date: 12/5/11 Recent Posts
Thanks for the additional information. We are investigating.

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