Program Overview Questions


Our Community Support Team is here to help you with any questions you have about the GLOBE website. To find immediate answers to our most common user queries, you can check out collection of Frequently Asked Questions (FAQs) covering a variety of topics, including: 

Additional Support

If you can't find a solution to your questions within our FAQs or need additional support while using the GLOBE website, you can contact the GLOBE Community Support Team through either email or telephone. You can find our contact information and hours of operation below:

  • Email:
  • Phone: 1-800-858-9947
  • Hours:  Monday-Friday, 9:00 a.m. to 3:00 p.m. Mountain Standard Time (MST)

Support Feedback

In order to enhance the community support experience, we rely on user feedback to determine potential areas of improvement. If you would like to submit a comment or leave a review about your support experience, you can complete our short Community Support Team Survey.

GLOBE Tutorials

We have a wide array of tutorials and instructions available focused on providing thorough walkthroughs for various site functions. With our collection of website and data tutorials, you can unlock the full potential of the GLOBE website.

Website Tutorials

To learn more about how to use the various part of our website, check out our collection of GLOBE Website Tutorials

Data Tutorials

To learn more about how to enter, retrieve, and visualize your gathered GLOBE data, check out our collection of GLOBE Data Tutorials.

Meet our Community Support Team