Accounts

 

Q: Why can't I enter data?

Q: Why don't I have a My Public Page?

Q: Why don't I see the "Join Community" link on the Members page of the community I want to join?

Q: How do I setup an account for my students to use?

Q: What can my students do with their account and how can I monitor it?

Q: How can I submit a student report to GLOBE to have it featured on the main GLOBE site?

Q: How can I get trained?

Q: What if there is no training in my area?

Q: Can I use the eTraining Modules to become a GLOBE-trained teacher?

Q: What do I do if I see something posted that is inappropriate?

Q: What do I do if I forget my password?

Q: What do I do if my email address changes?


Q: Why can't I enter data?

First, you must have completed training in GLOBE's protocols before you are allowed to enter data. In order to verify that GLOBE has records of your completed training, and to be able to enter data, click on the "Enter Data" button on the right side of the Homepage. On the "Data Entry" page, you will either be able to enter data, or you will see a message that indicates that you are required to complete a training.
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Q: Why don't I have a My Public Page?

Users do not get a "My Page" until they have signed up for, and have been approved for, a workshop. In order to see the status of your account, log in and then click on your name (at the top right of the browser window) and select "My Account" from the menu. You will be taken to your account page. Select "GLOBE User Groups" from the options on the right. If "GLOBE User Groups" reads "Account Requested" under "Training Status," your account has not yet been approved, or you have not yet been accepted to a workshop. If your account remains in this state for an extended time, please contact help@globe.gov to determine if there is an issue.
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Q: Why don't I see the "Join Community" link on the Members page of the community that I want to join?

Users are not allowed to join and participate in a community until their account has been approved. In order to see the status of your account, click on your name (at the top right of the browser window) to get to your profile control panel page. Select "GLOBE User Groups" from the options on the right. If GLOBE User Groups reads "Account Requested" then your account has not yet been approved, or you have not yet been accepted to a workshop. If your account remains in this state for an extended time, please contact help@globe.gov to determine if there is an issue.
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Q: How do I set up an account for my students to use?

All teachers who have completed their training will see a student account option on their "My Page." In order to access the "My Page," click on your name (at the upper right corner), then select "My Page" from the menu. You can set up student accounts directly from this page. Please explore this link for more information, including a demonstration video: http://www.globe.gov/get-trained/using-the-globe-website/creating-student-accounts
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Q: What can my students do with their account and how can I monitor it?

Student accounts allow your students to enter data and participate in forums. You will automatically be "friends" with your student, so any post that they write in any forum will show up on your "My Page" collaboration tab as a "Friend Activity." Student posts will always say they were posted by "Student of 'teacher name'" (You should never give students your account log-in details to interact with the GLOBE.gov site, as it may allow them to make greater changes and/or interact more than you intended.)
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Q: How can I submit a student report to GLOBE to have it featured on the main GLOBE site?

Please go to: www.globe.gov -> "Do GLOBE" tab -> "For Students" link -> under the left hand column select "Student Research Reports".  There you will be able to use the tools to upload your report.
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Q: How can I get trained?

Visit the "Get Trained" page for details on registering and signing up for a workshop. You can access this by clicking on the "Get Trained" tab above.
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Q: What if there is no training in my area?

If you do not see a workshop that meets your needs in time and location, we recommend that you contact your State partner(s), Country Coordinator or Regional Coordinator and ask them what their schedule is for the upcoming months. They may have a workshop in the planning stages (and knowing that there is interest in attending helps them plan). In order to locate contact information, we recommend using our Partner and Country Coordinator Search Tool

You can also browse the GLOBE.gov website for contact information. For those in the United States, please explore this link for contact information on GLOBE Partners in the U.S: http://www.globe.gov/web/united-states-of-america. (Scroll down to the desired state and select the name of the State for more links which will lead you to Partner information.)

For other countries, please visit your Country or Region page (by moving the mouse on the Community Tab from the homepage then select GLOBE Countries & Member's list Map then select your country or region from the list in the bottom half of the page). In the Country or Region page, click on "Contact Info" where you can find your Country coordinator contact information
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Q: Can I use the eTraining Modules to become a GLOBE-trained teacher?

Yes, teachers can complete eTraining modules to become a GLOBE-trained teacher.  Go to: https://www.globe.gov/get-trained/protocol-etraining
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Q: What do I do if I see something posted that is inappropriate?

All forums have a "Flag as Inappropriate" feature that you can click. GLOBE administrators will receive the notice. You may also email help@globe.gov.
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Q: What do I do if I forget my password?

On the login screen is a "Forgot Password" link. This will send a note to your registered email address with instructions on how to reset your password.
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Q: What do I do if my email address changes?

When logged in, you can click on your name (in the top right corner of the browser window) and select "My Account" from the menu. This account area provides the ability for you to change your email, your password, and/or any other personal information that you would like to share publicly on the GLOBE.gov website.
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